Install
Troubleshooting
When something does not look right: fixes for the common problems, and how to reach us.
All guides in this section
- The AI Overview above search results A short AI-written summary that appears above your results when you search. What it shows, when it appears, and how to check it. 3 min read
- AI Mode: ask, follow up, and read the sources AI Mode is a conversation with an AI assistant that searches the site's news for each question, cites what it read, and keeps the results beside the chat. 5 min read
- Sources and citations in AI Mode How AI Mode picks the articles it reads, what the numbers in an answer mean, and how to use the Sources box to check what you are told. 3 min read
- Follow-up questions and the results column How AI Mode understands a follow-up, how each question is searched, and how to use the News results column beside the chat. 4 min read · Intermediate
- Copy, share, save, listen and regenerate The buttons under an AI Mode answer and in the message box, what each one does, and which of them use up a message. 3 min read
- Ask AI about one topic Point AI Mode at one of the site's topics so its answers and results stay inside that subject, and change or remove the topic at any time. 2 min read · Intermediate
- Get better answers from AI Mode Practical ways to ask AI Mode questions so the answers are more specific, better sourced and easier to check. 2 min read
- Accuracy, limits and your privacy What AI answers can and cannot do, what happens to your question when you ask one, and where the full AI Transparency Notice is. 3 min read
- Turn AI answers on or off AI answers are off until you allow them. Turn them on in one click, or switch the AI-assisted answers category on or off in Your Privacy Choices. 2 min read
- When an AI answer does not appear What the messages in the AI Overview box and in AI Mode mean when an answer fails to load, and what to do about each. 3 min read